Frequently Asked Questions

Why should you choose VAM dB?
       VAM dB is much more than your typical contact manager. What other company gives you direct access to the President and main developer? We work with you on a continuing basis to make sure you are getting the most out of the application. VAM dB will become a valuable part of your office helping you to close more sales and stay in better contact with your clients and potential clients. VAM dB can be customized to fit the exact needs of your office. With any other product either customizations are minimally available, you need to learn to do it yourself, or they are expensive and take time to be implemented. With VAM dB almost anything is possible, and we can quickly implement your ideas at minimal costs, if any!

Is my data safe?
       We have a number of levels of security to protect your data. Your database is hosted on a secure web server and each person with access to your database will have their own user name and password. Our network of servers are housed in a highly secured data center. The data center has fire suppression equipment and multiple levels of backup power to make sure our servers will stay online even in extreme situations. Your databases are running on multiple servers behind our firewall at all times to make sure you always have access to your data. We also backup all your data daily. There is a licensing agreement to ensure all your data is protected and yours. There are no long-term commitments and you can get a backup of your data at any time.

How can VAM dB make me money?
       What is the most valuable commodity in your office? Your time, and that is what VAM dB can give you more of. The database can save time of everyone in your office and can lessen the demands of your office staff. Imagine what you and your agents could do with a few more hours a week? How much more business could you sell in that time? But that is not the only way the database will make you money... ask yourself how many applications do you send out each month that don't come back? How much could you make if we helped bring back even one or two more a month? Using automation you can stay in better contact with your clients and prospects helping to make sure no one slips through the cracks. If you purchased leads, ask yourself how many of them don't buy for one reason or another, what if you could contact them again in the future automatically to see if they are interested at that time. VAM dB has extensive reports available so you can see exactly who and what is making you the most money. Agencies, quickly run reports of each agent in your office to measure productivity of each agent!

What type of support is included with the database?
       VAM dB Free is a self serve database. VAM dB CRM comes with 30 days of unlimited phone support and unlimited email support for as long as you are a customer. VAM dB offers unlimited phone and email support for as long as you are a customer. We are here to help and have a sincere desire to see each client get the most out of VAM dB. With VAM dB we don't have you talking to account reps that have to ask either a manager or tech if what you need can be done. Here you have access to the President of the company to make sure you get the attention you deserve. We treat each client as if they were our only client. Most anything you can imagine can be incorporated in VAM dB. Many of the minor customization are also done free of charge, and if needed while you are on the phone with us to make sure you get what you needed. All requests are handled in a timely fashion and rather than charge you a typical $100+ an hour programming fee, we set a price for any major customization you need ahead of time so you know exactly what it will cost. Because we work specifically with insurance agents we can accomplish most requests quicker and less expensively than you would expect because we have done them already (or something similar).

Is VAM dB easy to learn?
       VAM dB has many pdf tutorials, videos and mini tutorials throughout the system to help you learn and get the most from the system. Most users feel up to speed in a matter of days. With our full version of VAM dB there is also free training and we will import your current database into VAM dB for you.

How easy is it to get contacts in and out of VAM dB?
       You can import csv and tab delimited files in all versions of VAM dB. In our full version of VAM dB you can have leads from your web site sent directly into VAM dB. In all versions you can get a backup of your data at any time and can export searches or groups of leads and clients in either csv files or tab delimited files. In our paid versions you can also export label files and can batch print letters and send email blasts to any search results or group of leads and clients.

Why is this an internet service?
       Rather than selling pc software that leaves you with a fixed product and requires you to install it on each workstation and backup your own data. With VAM dB you can access your database from any computer with an internet connection. Whether you are working from home, the office, or on the road it is the same as if you are sitting at your desk. Also with an internet service there are no updates of the software required. We can make updates to your database in minutes rather than weeks, months, or even years between update of pc software. With the file storage in our paid versions you won't need to go to a filing cabinet to get someone's paperwork either. Access all the files even if you are not in the office. No more searching for a misplaced or labeled file, now multiple people can access the same files all at the same time.

Do you have a referral program?
       We offer a referral program that can help pay for your database in part or full.
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Completely Customizable Insurance Agency Management CRM Database
   ...Web based solution accessible via web browser from any computer
   ...Track and Sell Insurance Online; Run Quotes, Get Forms, Order Exams & More
   ...The Center Point of Your Office; with VAM dB What You Can Imagine, We Can Do




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Quotes on your Website

Key Features

Easy Start Lead Process

Term Life Quote Engine

Insurance Company Forms Library

Paramed Exams

Document Storage

Automated Emails

Lead, Contact & Sales Management

Calendar & Follow Ups

Sales Tracking

Extensive Reports

Commission Tracking

Completely customizable office solution

Office Workflow

Agents Licensing & Appointments